For hearing aid wearers

We've got answers for all of your questions.

Use hearing systems

Our hearing system testers and measurement technicians test hearing systems throughout Switzerland on an ongoing basis and document the measurement results in our directory. In the hearing system directory, you can see when the last measurement took place and how well the system worked. You will often also find further useful information and room plans, for example, where the reception works best.

If you have used a hearing aid system yourself or use it regularly, you can leave your review(s) in our feedback section, which in turn is useful for other hearing aid users. Well-functioning systems with good reviews ultimately help everyone. And bad reviews give us a clue to check the system again and discuss improvements with the system operator.

Frequently asked questions

In principle, all hearing aids are constructed in the same way. Nevertheless, the quality differences in sound perception and speech comprehension vary greatly from device to device. It can be said that the higher the quality of the hearing aid, the more natural the listening experience. This is because higher-quality devices also have functions such as bandwidth, automatic volume control, noise management and feedback cancellation. Even entry-level devices offer some of these functions, but not all of them in full combination.

Modern hearing aids always have a variety of personalisation options and the ability to connect wirelessly (telecoil, wireless and now Bluetooth) to a range of external devices such as mobile phones. You will always find the most advanced technology in the newer hearing aid models. Of course, these improvements come at a price. But there are hearing aids for every budget. So if someone asks you today how a hearing aid works, it's fair to say that it works like a hearing computer.

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Tips and tricks

Caring for your hearing aids is important to prolong their life and ensure optimum sound quality. Here are some tips for proper care:

  1. Daily cleaning:

    • Inspect your hearing aids daily for visible dirt.
    • Use a soft, slightly damp cloth to gently wipe them.
    • Don't forget to clean the loose parts (such as domes or earpieces) as well.
  2. Avoid moisture:
  • Hearing aids don't like water or moisture.
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  • Keep them in a dry place.
  • Use a case to protect them from dust, pollen and dirt.

  1. Special cleaning agents:

    • Use special cleaning agents for hearing aids. Avoid water, alcohol or other household cleaners.

  1. Change the filter

:

    • For hearing aids with an Ex receiver (RIC), you should change the wax filter regularly (every 4 weeks).
    • This prevents blockages and protects the technology in the hearing aid.

  1. Professional cleaning:

    • Have your hearing aids professionally cleaned regularly to ensure optimum performance.

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Remember that each type of hearing aid has individual care requirements. If you are unsure, ask your hearing care professional for advice!

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